Learn Salesforce with Gemma – Week 13
- On 20/07/2021
- By Gemma
- In Learn Salesforce with Gemma
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Learn Salesforce from Scratch for Free
- Introduction: Learn Salesforce from Scratch – Totally Free
- Learn Salesforce with Gemma – Homework and Recordings
- Learn Salesforce with Gemma – Week 1
- Learn Salesforce with Gemma – Week 2
- Learn Salesforce with Gemma – Week 3
- Learn Salesforce with Gemma – Week 4
- Learn Salesforce with Gemma – Week 5
- Learn Salesforce with Gemma – Week 6
- Learn Salesforce with Gemma – Week 7
- Learn Salesforce with Gemma – Week 8
- Learn Salesforce with Gemma – Week 9
- Learn Salesforce with Gemma – Week 10
- Learn Salesforce with Gemma – Week 11
- Learn Salesforce with Gemma – Week 12
- Learn Salesforce with Gemma – Week 13
- Learn Salesforce with Gemma – Week 14
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Click the buttons below to find the Trailhead modules we did and follow along with the sessions
Session 25 – Introducing Service Cloud
Now that you know all about Sales Cloud and the fundamentals of the Salesforce platform, let’s take a look at the Service Cloud fundamentals. This is an introduction, and there are loooooaaaads more bits to Service Cloud than I’ve covered here, but it’ll help you and Trailhead has all you need if you want to know more. The LiveAgent badges are particularly fun.
Session 26 – Entitlements
Week 13 Homework
Your turn! I have a project for you:
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