Service Cloud – KCS & Chatbots Click the buttons below to find the Trailhead modules we did and follow along with the sessions. This is the last session – apologies. read more…
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 25 – Introducing Service Cloud Now that you know all about Sales. read more…
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 23 – Sandboxes In this session we look at sandboxes, their types. read more…
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 21 – Building Reports Session 22 – Custom Summary Formulas & Dashboards. read more…
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 19 – Importing and Exporting Data with the Data Import Wizard Session. read more…
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 17 – Introduction to Flow Flow is a more advanced tool that. read more…
We are starting to get to the tougher stuff! Let’s get technical and talk about some of the process automation features available to us inside Salesforce: Process Builder and Approval. read more…
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 13 – Validation Rules & Recruiting App Project Session 14 – Recruiting. read more…
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 11 – Sharing (continued) and Formulas with our Special Guest: Steve Ross. read more…
Session 9 – Data Security with our Special Guest: Steve Ross Resources I talked about in this video: Manual Sharing in Lightning (app) Territory Management Session 10 – Data Security. read more…
Learn Salesforce with Gemma – Week 14
Service Cloud – KCS & Chatbots Click the buttons below to find the Trailhead modules we did and follow along with the sessions. This is the last session – apologies. read more…
Continue Reading
Learn Salesforce with Gemma – Week 13
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 25 – Introducing Service Cloud Now that you know all about Sales. read more…
Continue Reading
Learn Salesforce with Gemma – Week 12
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 23 – Sandboxes In this session we look at sandboxes, their types. read more…
Continue Reading
Learn Salesforce with Gemma – Week 11
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 21 – Building Reports Session 22 – Custom Summary Formulas & Dashboards. read more…
Continue Reading
Learn Salesforce with Gemma – Week 10
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 19 – Importing and Exporting Data with the Data Import Wizard Session. read more…
Continue Reading
Learn Salesforce with Gemma – Week 9
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 17 – Introduction to Flow Flow is a more advanced tool that. read more…
Continue Reading
Learn Salesforce with Gemma – Week 8
We are starting to get to the tougher stuff! Let’s get technical and talk about some of the process automation features available to us inside Salesforce: Process Builder and Approval. read more…
Continue Reading
Learn Salesforce with Gemma – Week 7
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 13 – Validation Rules & Recruiting App Project Session 14 – Recruiting. read more…
Continue Reading
Learn Salesforce with Gemma – Week 6
Click the buttons below to find the Trailhead modules we did and follow along with the sessions Session 11 – Sharing (continued) and Formulas with our Special Guest: Steve Ross. read more…
Continue Reading
Learn Salesforce with Gemma – Week 5
Session 9 – Data Security with our Special Guest: Steve Ross Resources I talked about in this video: Manual Sharing in Lightning (app) Territory Management Session 10 – Data Security. read more…
Continue Reading