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The course has now ended, but you can still follow along!

Please click Homework and Recordings to find classes, materials and homework.



You do not need to know anything about technology or business to take part in this course.

To follow along, click Homework and Recordings and you can go week-by-week. Homework and resources are all there, and there’s enough content to get you through the Administrator, Advanced Administrator, Sales Cloud and Platform App Builder exams.

Good luck! Some course followers have gone on to get certified and get jobs. If you’re one of those, I want to hear all about it!!


Hello everybody. Thanks for joining my Salesforce training course. This course was run in 2020 by Gemma, virtually, and completely free of charge.

It’s designed for people who do not know anything about Salesforce. We will be learning about the Salesforce technology together, and hopefully, inspiring you to take advantage of these new skills and join us in the ecosystem. 

All sessions were recorded and shared to allow people in other time zones to follow along.

You can ask questions ANY TIME via Twitter.

What’s Salesforce then?

Salesforce is a massive technology platform. It started life in 1999 as a fully online CRM (customer relationship management) system. Businesses primarily use it to track their sales and service activity. Back in the day, you had to install a special program onto your computer and whatever information you added to it was yours alone. No one else could get to it unless you sent it to them. Salesforce was different because it is online and the information is shared all by itself without someone having to download and email it out. 

It’s completely customisable. And you don’t even need to learn how to write code to make changes to how it works. The thing is, it’s got quite big now. They’ve grown to a multi-billion-pound company and they’ve bought other companies and technologies along the way. So now, they can support pretty much any business out there.

Why should I bother?

You don’t have to. But

1) You can learn it for free.

2) Over the years, Salesforce and the skills for managing and developing it are hugely in demand. You can learn Salesforce from your living room and even from your phone. 

3) You can make a lot of money doing this for a living

4) The platform itself is VERY COOL and I’m using Salesforce’s training platform, Trailhead, to help you learn. Trailhead is designed to make self-paced learning fun; some people prefer to walk through it with others and that’s what this course is doing.

I’m here to teach you how to use, configure and apply it. Maybe you’ll learn a little about the ecosystem too. 

What’s the Catch?

No catch whatsoever. Just follow along with the recorded sessions and learn. I do this for no other reason than the fact I care.


  • A laptop
  • An internet connection
  • A FREE Trailhead account (sign up here)
  • A Google account for accessing resources
  • A quiet place to work undisturbed
  • Some time to do homework between sessions

From friends at Salesforce:

Trailblazer Talk Show

Twas the Night Before Test Results...
Learn Salesforce with Gemma - Homework and Recordings